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D'Spain Sales and Service: Your HVAC, Electrical and Water Well Specialist in Boerne & the surrounding Texas Hill Country
Wiley and Lois D’Spain founded D'Spain Sales and Service in Bandera, Texas in 1974, after they accepted an offer to purchase the air conditioning, appliance, and water systems departments from the Langford Hardware and Lumber Company, where Wiley had worked for 10 years. Early on, Wiley had an innate aptitude for all things mechanical and a true love for windmills, having grown up on a ranch in a nearby county. Lois grew up in east Texas and eventually moved to Bandera after a charming visit one summer. She and Wiley had been married for 23 years before starting the company.
Wiley performed all of the AC, appliance, and water well product sales and services, while Lois performed all the bookkeeping practices. Working late evenings and weekends after her other full–time job, Lois managed all the bookkeeping and accounting practices of the company. The couple shared a desire to provide their customers with quality products at the best prices available and to provide prompt reliable honest service, principles still with the company today. Straight from the start, we guaranteed and warrantied the products we sell to ensure our customers’ complete satisfaction. We do the same today.
The Boerne, TX experts at D'Spain Sales and Service offer quality residential and commercial HVAC, refrigeration, electrical and water well services throughout the Texas Hill Country area.
In early 1975, after graduating from southwest Texas State University in San Marcos with a degree in criminal justice, the couple’s son Ray D’Spain joined the fledgling company. Initially, his intention was to help out his parents on a part–time basis for a few weeks. Nearly 40 years later, Ray is still a driving force in the company. Early on, he enjoyed the hard work and he had already learned many aspects of the building business while employed as a carpenter. Ray attended technical schools in Houston to further his knowledge of electrical and HVAC systems. He carries state licenses in electrical, HVAC, and well pump installation.
As a leader within the company, he encourages and rewards his employees for each license they earn. He and his technicians participate in ongoing training and education required by the state. Education is key in maintaining knowledgeable and professional employees in an ever–changing industry and D'Spain Sales and Service is proud to be the Texas Hill Country leader in the HVAC and electrical contracting fields.
In 1983, we relocated to our present site at 804 Eleventh Street in Bandera. Moving into the 3,500 square foot building gave us the additional floor space necessary to stock and provide more products and services to our community, as well as a custom water system design department to assist ranchers, growers, and homeowners. The electrical contracting department also expanded into a separate department in order to manage and complete projects in a timely and efficient manner. For the last decade, the HVAC department has worked with The Home Depot to provide sales and installation of HVAC systems to customers out of their Boerne and Kerrville stores.
Sadly, in March of 2001, Wiley passed away. At the time, the company consisted of fifteen full–time employees, including electrical, HVAC, and water well technicians, an in–house bookkeeper and ten operation vehicles. He was pleased with and grateful for the success of the business he started with Lois so many years before. Now, as before Wiley’s passing, Ray works to grow the company while supporting the hill country community. As President, he continues to oversee the day–to–day operations of the company, which has blossomed in the last decade. We now employ thirty–four fulltime employees and a fleet of 20 fully equipped service vehicles. The company has an on call staff 24 hours a day, seven days a week to handle any customer emergencies.
Residential and commercial HVAC, electrical, refrigeration, and water well systems, including sales, installation, repair and maintenance serve as the mainstay of the company. D'Spain Sales and Service proudly donates to charitable organizations within the community and surrounding hill country. Giving back to the community that we love, live and work in gives us great pleasure. Although Lois is not active within the company today, she still takes great pride in knowing that the business opportunity they accepted 40 years ago has had such a positive influence upon the growth and support of the community.
Even with our tremendous success, we remain a family owned and operated business striving to provide its customer with affordable quality products and prompt reliable customer service. Our commitment to customer satisfaction continues to be the basis of the company today since 1974. Give us a call today to learn more about our HVAC, electrical and water well services in the Boerne, TX area.